Refund policy
- First payment: if Trakovia isn't right for you, email us within 7 days of your first payment for a full refund.
- Renewals: cancel any time from Billing; you keep access until the end of the paid month. Renewals already charged are not refunded except where required by law.
- Downtime: if the service is unavailable for more than 72 consecutive hours due to our fault, we credit the affected days.
- Refunds go back to the original payment method through Razorpay within 5 to 10 working days.
Write to support@trakovia.com with your registered email.